Terms and Conditions

Welcome to Armour Management Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully, as they outline your rights and obligations while using our services.

If you do not agree with these Terms and Conditions, you must refrain from using our website and services.

1. Services Provided

Armour Management Solutions offers professional cleaning services, including but not limited to carpet cleaning, tile & grout cleaning, pressure washing, upholstery cleaning, and truck & fleet mobile washing. All services are subject to availability, and we reserve the right to refuse service for any reason.

2. Booking and Payments

A. Booking Services

• By booking a service with Armour Management Solutions, you agree to provide accurate and up-to-date information. All bookings are subject to our availability, and we reserve the right to accept or reject bookings at our discretion.
• Once a booking is confirmed, you will receive a confirmation email or message detailing the service appointment date and time.

B. Payments

• Payment for services can be made via cash, credit card, or other approved payment methods. Payment is due at the time the service is rendered unless prior arrangements have been made.
• For commercial and fleet cleaning services, we may offer billing options based on agreed terms. Failure to pay within the agreed timeframe may result in suspension or termination of services.

3. Cancellations and Rescheduling

• Residential Services: Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time to avoid a cancellation fee. Please refer to our Refund and Cancellation Policy for more details.
• Commercial/Fleet Services: Cancellations or rescheduling requests for commercial services must be made at least 48 hours in advance to avoid charges.

4. Service Guarantees and Limitations

A. Satisfaction Guarantee

We are committed to delivering high-quality cleaning services. If you are not satisfied with the results of a service, please notify us within 48 hours. We will assess the issue and may offer a re-clean or refund, based on the circumstances.

B. Limitations of Service

• Pre-existing Conditions: We are not responsible for damage to property caused by pre-existing conditions such as worn carpets, faulty tiles, or deteriorated surfaces. It is your responsibility to inform us of any such conditions before the service begins.
• Delays or Inaccessibility: We are not liable for delays caused by factors beyond our control, such as traffic, weather, or inaccessibility to your property. If we are unable to access the property at the scheduled time due to locked gates or lack of access, the full service fee may apply.

5. Liability and Indemnification

A. Limitation of Liability

Armour Management Solutions shall not be held liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or website. We are only responsible for direct damages caused by negligence or failure to perform our services in accordance with these Terms and Conditions.

B. Indemnification

By using our services, you agree to indemnify and hold Armour Management Solutions, its employees, and affiliates harmless from any claims, damages, or legal actions arising from your use of our services, including but not limited to property damage or personal injury.

6. Privacy and Data Protection

We take your privacy seriously. Any personal information you provide to us will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and other materials, is the intellectual property of Armour Management Solutions. You may not reproduce, distribute, or use any content from our website without our written permission.

8. Website Use

A. Acceptable Use

You agree not to use our website for any unlawful purposes, including but not limited to fraud, defamation, harassment, or any activity that violates the rights of others. You also agree not to attempt to gain unauthorized access to our website or interfere with its functionality.

B. External Links

Our website may contain links to third-party websites. Armour Management Solutions is not responsible for the content or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review these terms regularly to stay informed about your rights and obligations.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].